About Us

Ancestral Collections was created by Lady Victoria Leatham in 1994, based at her ancestral home, Burghley House, in the historic market town of Stamford in Lincolnshire. The original idea being to develop a range of items copied directly from various collections held in Britain's stately homes.

Over the years ideas have been taken from famous houses including Knebworth (a Burne-Jones print), Elton Hall (a silver gilt salt container and spoon), Castle Howard (potter trump boxes) and, of course, artifacts from Burghley House itself (the Burghley charger).

Ancestral Collections is now part of the successful Scotts & Co group of companies and, having moved from Burghley House in 2007, are now housed in listed buildings still within the estate.

Whether you are looking for interesting and elegant accessories for the home, practical items for the garden or mouthwatering jewellery, Ancestral Collections has it all.

As you would expect from Britain’s premier mail order specialist, quality of product and service are our hallmarks. All products are tested for quality and performance before they can appear in our catalogues, our website or our stores, and we take pride in offering our customers the very best possible service at all times. We are immensely proud of the fact that we have won more industry awards for our catalogues and our websites than any other catalogue group in the UK.

To contact us

Email Address

Should you wish to e-mail us with any questions or queries please contact us at customerservices@ancestralcollections.co.uk

It is usual for our help desk to respond to your email queries within 24 hours.

Telephone numbers

Enquiries - 0871 855 2888

If you have any questions about your order, please call this number between the hours of 9.00am and 9.30pm Monday to Thursday and 9.00am to 5.30pm on Fridays.

Orders - 0844 482 1666 (24/7)

We regret our operators are unable to deal with enquiries on this number. Before calling, make a note of your order details, have your credit card number and expiry date handy and quote the reference number printed either on the back of your catalogue or say you are ordering via the website.

Address

If you would like to order by post rather than online, just print out your completed order form and send it to the address below. Please include your credit card details, postal order or cheque made payable to Ancestral Collections:

Ancestral Collections Ltd, 1 Crompton Road, Groundwell, Wiltshire SN25 5AW

Fax Number - 0844 482 1108

Fax enquiries or orders can be sent on the above number. If it is an order you wish to place please include your credit card details. Please also include your telephone number in case of any transmission or legibility problems.