Security Policy

How do I know my personal details will be safe?

At Ancestral Collections, we are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure transaction environment when booking online.

www.ancestralcollections.co.uk uses the most reliable SSL. 128-bit Secure Socket Layer (SSL) encryption is the de facto cryptographic standard that we use for securing data communication between the browser and our website. Digital certificate technology is used to ensure transaction privacy, message integrity and server-side authentication. SSL comes in two key sizes, 40-bit and 128-bit, which refer to the length of the "session key" generated by every encrypted transaction. The longer the key, the more difficult it is to break the encryption code. Any software with encryption features having key lengths over 40-bit is considered strong encryption by the U.S. Government. www.ancestralcollections.co.uk uses Comodo 128-bit encryption to encrypt sensitive data on this site.

Are you a dependable company?

Ancestral Collections was created by Lady Victoria Leatham in 1994, based at her ancestral home, Burghley House, in the historic market town of Stamford in Lincolnshire. The original idea being to develop a range of items copied directly from various collections held in Britain's stately homes.

As you would expect from Britain’s premier mail order specialist, quality of product and service are our hallmarks. All products are tested for quality and performance before they can appear in our catalogues, our website or our stores, and we take pride in offering our customers the very best possible service at all times. Our many ‘Best Catalogue’ awards speak for themselves.

How do I know it is safe for me to order online?

Shopping online with us is safe, and we take the utmost care to ensure your personal and credit/debit card details remain private. When you enter the checkout process, the sign-in process, or the account management area, you are taken through our secure server. Our secure server encrypts all of your personal information including your credit/debit card number, account number, name and address, and all other personal information, so that it cannot be accessed or read as the information travels over the Internet. You can therefore remain assured that shopping with us online is safe and secure.